Principal speaker
Herman Tse
Abstract: According to balance theory (Heider, 1958), when two coworkers develop different levels of leader-member exchange (LMX) relationships with their supervisor, a triadic relational imbalance will arise among the three parties that may result in hostile sentiments and poor social interactions between them.
This study examines the consequences and psychological processes of (dis)similar levels of LMX on the interpersonal interactions between coworkers.
Using data from two independent studies, the results of social relations analyses show that (1) actual (dis)similarity in LMX between coworkers A and B increases A’s feelings of contempt for B and decreases A’s perception of help received from B (Study 1); (2) A is more likely to experience contempt for B when A perceives that he/she has a higher or lower level of LMX compared to B than when A perceives that his/her level of LMX is similar to B’s (Study 2); and (3) these relationships only hold true for employees with a high social comparison orientation (SCO) in both Studies 1 and 2. Particularly, in Study 1, we also show that contempt is a crucial mediator that transmits the interactive effect of LMX (dis)similarity and SCO on perceptions of help received from coworkers. Furthermore, an average level of perceived help from coworkers is positively related to the sales performance of individual employees.
Speaker:
Herman Tse is a Senior Lecturer in the Griffith Business School (GBS), Griffith University. He obtained his PhD (2006) from the University of Queensland.
His research interests include transformational leadership, relational leadership, emotions in teams, multilevel issues in organisations and Chinese management issues.
As an early career researcher, Herman has been presented 12 international and national research awards. He has published a number of articles in internationally respected journals such as the Journal of Applied Psychology, the Leadership Quarterly, the Journal of Organisational Behaviour, the Journal of Business Research, the Journal of Occupational and Organizational Psychology, Group and Organization Management, the Journal of Management Organisation, Leadership and Organization Development Journal and the Australian Journal of Psychology.
Event categories
RSVP
RSVP on or before Thursday 18 July 2013 , by email wow@griffith.edu.au , or by phone 07 3735 3714